The novel coronavirus, COVID-19, has many people worried. At Infinity Primary Care we are committed to keeping our patients and our staff healthy and safe. Be assured that we are taking every measure possible to provide the best care to every patient.
What You Need to Know Now About Our Office Protocol:
If you are feeling sick:
- You have symptoms of a lower respiratory illness – such as cough, body aches, difficulty breathing, etc.;
- If you have a fever;
- If you have traveled to an affected geographic area;
- If you have had close contact with someone with a confirmed case of COVID-19 or with someone whose healthcare provider is working to determine if they have COVID-19;
If you already have an appointment scheduled CALL BEFORE you come into our office.
- When you arrive at our office, call and let us know you are coming in and we will immediately escort you into an exam room. This will eliminate patient contact in the reception area.
- Please do not bring children or other family members or friends with you to a scheduled appointment, unless you are not capable of driving yourself.
- DO NOT bring individuals that may have been exposed or experiencing the above symptoms into the office for the safety of yourself and others.
If you want to reschedule a non-essential appointment, please call to notify us as soon as possible so we can keep our schedule open for other patients.
AN Alternative to Office Visits:
We are encouraging you to use our new on-line virtual visit to consult with us for illness and prescription refills.
- Most insurance companies have indicated that they will cover this service.
- To get started, call your Doctor’s office to schedule a virtual visit today.
- If you want more information about virtual visits, go to:https://www.ipcmd.com/virtual-visits.
Our staff is healthy and we have asked that if a staff member is not feeling well, or has been potentially exposed to someone with the virus, that they remain at home.
We are committed to continuing to provide care to our patients and to encourage social distancing for the greater good of the community.